Effective Date: September 2020

Leminar Air Conditioning Co. LLC (“LAC”) respects your privacy and is committed to collecting, maintaining and using personal information about you responsibly. This Privacy Policy (the “Policy”) applies to all of your use of [] (the “Site”).

This Policy describes how your personal information will be treated as you use the LAC Sites and services. This Policy does not apply to information provided to us in the course of our contractual relationships or which is protected by confidentiality. Nothing in this Policy should be understood as creating a contractual relationship with visitors to our website or, alternatively, to reduce of the protections resulting from such relationships.

1. Information We Collect from You When You Visit LAC Sites
You are not required to provide any information to the LAC Sites. However, you may choose to do so by completing forms available in several sections of the LAC Sites, including: Publications, Careers and Events. Like many websites, our server logs also capture information regarding your operating system, browser software, IP (Internet Protocol) address, and the full Uniform Resource Locator (URL) clickstream to, through and from our website, including date and time. We may use this information to improve the services we provide through the LAC Sites, to monitor and improve the performance of our servers, to administer the LAC Sites, and to protect and defend our rights, property or safety or that of our clients and other users of the LAC Sites. If you view a program on the LAC Sites, the fact that you watched the program and when you watched the program will be logged. We log this information to determine which videos our clients consider useful. LAC Sites also use cookies.

2. Information You Submit To Us Through the LAC Sites
If you join one or more of our mailing lists or otherwise choose to provide personal information to us through the LAC Sites, we will use that information for the purpose for which it was collected [and in accordance with the privacy wording on the relevant part of the website]. In addition, we may use your personal information to:

  • communicate with you about our business;
  • provide publications, products and services you request;
  • invite you to, and register you for, events
  • add you to mailing lists and send you marketing materials we believe will be of interest to you;
  • process and respond to requests, enquiries and complaints; and
  • for other purposes and operations which are reasonably related, such as administering, monitoring and improving the LAC Sites, our products, and services.
  • Maintain records to offer/inform business to business products and services.
  • Your data may be shared with other parties are delivery address and delivery contact details.
  • We share info with our partners so that your goods are delivered to specified address & keep you informed on the delivery status.
  • We do not share data other than our affiliate companies’/group companies.

Your information may be accessed by third party service providers who will process that information solely for our benefit and in accordance with our instructions – see Section 8 below for more information. However, we will not provide your personal information to or share it with any third party for their own marketing purposes except in connection with requests you make that clearly involve third parties. This might include publications produced by third parties or events that are presented or sponsored by third parties. This will always be made clear to you before you sign up for the publication or event.

3. Your Rights to Access and Update Your Personal Information
LAC takes appropriate steps to avoid unauthorized changes to personal information you submit to LAC Sites. For so long as LAC elects to continue to provide the LAC Sites, and provided that you comply with all agreements concerning use of these sites, we will make all reasonable efforts to provide you with online access to your registration data and other personal information so that you may view, update or correct it. To protect your privacy and security, we will also take appropriate steps to verify your identity before granting you access or enabling you to make corrections. We retain information that is collected through LAC Sites only for as long as needed for the purpose for which it was provided, or as otherwise required for our legitimate business purposes. Your information may be retained for longer periods if there are valid legal grounds, for example if required by law or court order or to defend or pursue legal claims. You may opt out of receiving marketing and market research communications at any time by using the unsubscribe links provided or by contacting us at [insert email address] You may also change your preferences regarding the communications you receive from us here. For further information on your Rights, see section 10 below.

4. Legal Basis for Processing Your Personal Information
The majority of the personal information collected by LAC is provided by you voluntarily on the LAC Sites, for example when you sign up to join a mailing list or register for an event, and is therefore collected with your permission. The remaining personal information is collected for LAC’s legitimate business purposes, for example to monitor and improve the quality of the LAC Sites and our services, and to protect and defend our rights, property or safety or that of our clients and other users of the LAC Sites.

5. Links
Links to web sites that are not operated by or for LAC (“Third Party Sites”) are provided solely as a convenience to you. If you use these links, you will leave the LAC Site. This Privacy Policy does not apply to Third Party Sites. We have not reviewed the Third Party sites, do not control and are not responsible for any of their content or their privacy policies, if any. We do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the Third Party Sites listed on or linked to from LAC Sites, you should understand that you do so at your own risk.

6. Sharing of Information
The entity responsible for the management and use of the LAC Sites and personal information collected from them is LAC Sites in the United Arab Emirates. However, LAC operates internationally through its international offices, partnerships and affiliates and may transfer personal information across national borders. LAC Sites are operated on servers located in United Arab Emirates. When you access or use LAC Sites, personal information about you may be transferred outside the country in which you are situated to these other locations. LAC may also disclose and/or transfer your personal information (i) to its trusted third party service providers (for example, companies that provide systems, web hosting including microsites of the LAC Sites and other IT services; internal and external advisors and auditors); (ii) if required by applicable law; (iii) in connection with a reorganization or combination of our firm with another firm, (iv) if it believes that such disclosure is necessary to enforce or apply its terms of use and other agreements or otherwise protect and defend LAC’s rights, property or safety or that of our clients and other users of the Site; (v) in order to comply with a judicial proceeding, court order or other legal obligation, or a regulatory or government inquiry; or (vi) with your consent. LAC will not sell or release your personal information to third parties or allow them to direct market their products and services to you, except with your agreement as described in Section 2 above.

7. Children’s Privacy
LAC Sites and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we receive personal information that we discover was provided by a child under the age of 16, we will promptly destroy such information. Schools and parents should supervise their children's online activities and consider the use of other means to provide a child-friendly online environment.

8. Security
LAC Sites use measures that are appropriate to protect your personal information against unauthorized access, improper use or disclosure, unauthorized or unlawful destruction or accidental loss, and all our employees and any third parties that process your personal information on our behalf are obliged to respect the confidentiality of your information., However, we cannot and do not provide any assurance that these measures will be sufficient to protect the information you choose to transmit to our Sites. If you have registered to use online services on one of the LAC Sites, your account details will be password protected. It is your responsibility to keep your password confidential and secure, and to sign out once you have finished browsing. LAC Sites are not designed to store sensitive personal information such as financial, health, criminal, racial or ethnic origin or political affiliation and you should not use LAC Sites for that purpose.

9. Agreement, Changes
By submitting your personal information on the LAC Sites you agree to the collection and use of your personal information on the basis described above. If you do not agree, please do not provide any personal information via the LAC Sites. If we decide to update our Privacy Policy, we will indicate this next to the Privacy Policy link on the front page of our Site. If there are material changes to the Privacy Policy, we will prominently post and/or communicate such changes prior to implementing them. Any information collected under previous versions of our Privacy Policy will then become subject to the terms of our new Privacy Policy.

10. Contacts, Rights
If you have an online account, you may access, update and correct your personal information – including your marketing choices – using the account management facilities. You may also opt out of receiving marketing and market research communications at any time by contacting us at Online@leminar.ae. LAC’s [] contains information on how to:

  • access personal information relating to you
  • request correction or deletion of your personal information
  • object to processing or request a restriction on our use of your personal information
  • raise any other concern about our use of your personal information

Alternatively, please send an email to our Data Privacy Officer.

Requests for notification of the purpose for which personal information will be used and/or its disclosure, correction, addition, deletion, termination of use or erasure will be processed in accordance with firm procedures.

You also have the right to complain to a Data Protection Authority if you believe that your personal information has been collected or used in breach of relevant privacy legislation.

11. Data Controller
The data controller for this website is: 

This policy was last updated on 04.11.2020